Gamer’s Voice, an independent pressure group which represents video and computer gamers in the UK, will be making a formal complaint over the problems with the PS3 and PC versions of Call of Duty: Black Ops. The complaint will be submitted to the relevant government agencies that protect consumer rights in the UK during the course of this week. Gamer’s Voice currently has over 16,000 members.
This is in response to a open letter sent to Activision Blizzard on the 22nd December 2010 to which we received no response.
The view of Gamers’ Voice is that it doesn’t matter how big a game is, it should not be released ‘unfinished’ or with bugs that make the game unplayable, which are words we have seen in a lot of emails to us recently.
Gamers’ Voice accepts that bugs do slip through the net as it’s impossible for developers to find every single bug. We do not accept however allowing entire sections of the PS3 and PC gaming community appearing to be used as game testers for an extended period after a game’s release, yet being asked to pay for the privilege. This is not a tenable way to treat consumers of video games.